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3.3

based on 303 Reviews

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2 Imarque Solutions Quality Analyst Jobs

Quality Analyst

iMarque Solution

 · 

3.3

 based on 303 Reviews

1-4 years

Mayiladuthurai

1 vacancy

Quality Analyst

Imarque Solutions

posted 3mon ago

Job Role Insights

Fixed timing

Key skills for the job

BPO Data Analysis Auditing Voice Process Quality Improvement

Job Description


Job Description :
  • Randomly audit required number of calls on daily basis.
  • Providing timely and accurate feedback to agents for improvement areas .
  • Take corrective actions by doing data analysis to improve process efficiency.
  • Work upon the action plans to improve Quality scores.
Candidate Profile :
  • 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
  • Excellent Communication Skills Multilingual are added advantage.
  • Immediate Joiners Preferable.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Quality Analyst roles with real interview advice

What Quality Analyst at Imarque Solutions are saying

Quality Analyst salary at Imarque Solutions

reported by 17 employees with 2-6 years exp.
₹1.2 L/yr - ₹4 L/yr
47% less than the average Quality Analyst Salary in India
View more details

What Imarque Solutions employees are saying about work life

based on 303 employees
59%
66%
65%
90%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Imarque Solutions Benefits

Submitted by Company
Free Food
Health Insurance
Job Training
Soft Skill Training
Submitted by Employees
Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Cafeteria +6 more
View more benefits

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