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10 Qorvatech Jobs
CRM Developer
Qorvatech
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Collaborate with business stakeholders to gather requirements and understand business processes, goals, and objectives related to CRM implementation.
- Design and develop customized CRM solutions using CRM platforms such as Salesforce, Microsoft Dynamics 365, or other CRM systems, tailored to meet the specific needs of our organization.
- Customize and configure CRM systems to support business workflows, data models, user interfaces, and reporting requirements.
- Develop custom plugins, workflows, web services, and integrations to extend the functionality of CRM platforms and integrate with other systems and applications.
- Implement data migration strategies to transfer data from legacy systems into CRM databases, ensuring data integrity and consistency.
- Develop and maintain documentation, including technical specifications, design documents, and user guides, to support CRM implementation and ongoing maintenance.
- Collaborate with cross-functional teams, including sales, marketing, customer service, and IT, to ensure alignment between CRM solutions and business goals.
- Conduct testing, troubleshooting, and debugging of CRM solutions to identify and resolve issues, ensuring optimal performance and usability.
- Stay up-to-date with the latest CRM trends, technologies, and best practices, and recommend innovative solutions to enhance our CRM capabilities.
- Provide technical support and training to end-users to ensure effective adoption and utilization of CRM systems.
- Bachelors degree in Computer Science, Information Technology, or related field.
- Proven experience (X years) in CRM development and implementation, with expertise in CRM platforms such as Salesforce, Microsoft Dynamics 365, or equivalent.
- Strong understanding of CRM concepts, data models, and architecture, along with proficiency in CRM customization and configuration.
- Experience developing custom plugins, workflows, web services, and integrations using CRM SDKs, APIs, and development tools.
- Familiarity with web technologies such as HTML, CSS, JavaScript, and RESTful APIs.
- Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into technical solutions.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels.
- Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
- Certification in CRM platforms such as Salesforce Certified Platform Developer, Microsoft Certified: Dynamics 365 Customization and Configuration, or equivalent is a plus.
- Experience with Agile development methodologies and project management tools is preferred
Employment Type: Full Time, Permanent
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