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68 Prudential Financial Jobs
Director - Core Health Insurance Systems
6-13 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Director - Core Health Insurance Systems
Prudential Financial
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.
To partner us in this mission, we are looking for a talented
Director - Core Health Insurance Systems, Information Technology
This role requires the candidate to have significant knowledge of health insurance and a demonstrated ability to build technology platforms and solutions to enable our business ambitions.
As a Director - Core Health Insurance Systems, your typical week might include the following.
- Lead strategic design, implementation, management and evolution of Core Health Insurance systems for individual and group health insurance to power business management activities; Collaborate with functions including but not limited to Product & Actuarial, Operations, Compliance, Risk Management and Finance
- Build deep understanding & knowledge of our business strategy among technology function and leverage this knowledge to deliver core health insurance system implementations.
- Guide design and development of integrated solutions that meet current and future enterprise business strategy.
- Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Guide system integration plans and review progress; take corrective action timely to course correct implementation.
- Vendor Partner Management - Lead contract negotiations, licensing, maintenance contracts and service level agreements
- Implement data driven, experience-led health insurance system implementations spanning new business, underwriting & issuance, policy servicing & claims management.
- Demonstrate thought & action leadership in systems design & implementation for NB, Claims and Policy Owner Services processes to drive reimagined customer experience & operating efficiency.
- Lead teams to understand & refine business requirements and convert them into technology implementations considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability
- Map system linkages across the functions; identify target state capabilities; create a defined roadmap to materialize the same; measure & report process with real impact on business metrics.
- Power new products launches & modifications to achieve customer and financial KPIs; Oversee component modelling, backend & frontend integration strategy & execution.
- Collaborate with key technology leaders across front-end platforms, data engineering, solution architecture, Group security integration, and infrastructure teams.
- Ensure adoption and implementation of defined solutions aligned with solution architecture; Provide oversight to the application design & iteration.
- Guide teams application of design principles that comply with enterprise and solution architecture standards.
- Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance.
- Oversee core systems alerting frameworks, exception reviews, logs and events to build a preventive stance towards any site reliability or performance issues.
- Drive Prevention of Recurrence and lead teams to build Effective monitoring frameworks get feedback from production to increase customer experience at all key touchpoints.
- Manage and prioritize new transformation projects, ongoing support, and technical debt.
You could be the right candidate, if you have
- Proven experience as a leader in health insurance core insurance systems, with overall insurance experience of atleast 15 years; excellent knowledge of technical architecture of core health insurance systems
- End-to-end knowledge of health insurance business and processes; deep familiarity with health insurance insurance products and operations processes
- Demonstrated ability to understand business strategy, target customer experience and drive successful implementation of technology solutions.
- Built best-in-class technology implementations from scratch, with proven business impact.
- Thrive in environments that celebrate co-creation and collaboration.
- High resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure.
- Have the ability and willingness to be hands-on with strong attention to detail.
- Can work independently and handle multiple concurrent initiatives.
- Have excellent organizational, vendor management, negotiation, and prioritization skills.
This could be the gig for you if you
- Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.
- Can put your functional hats aside and join hands with other colleagues to solve for the customer.
- Like to work in a culture where everyone can see what others are doing.
- Take help from others when stuck and encourage others when there are setbacks.
- Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization.
Location: Bangalore
Reporting to: CITO
Employment Type: Full Time, Permanent
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What Prudential Financial employees are saying about work life
based on 6 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Prudential Financial Benefits
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