Process Trainer - US Healthcare

Role & responsibilities:

• Develop training program and modules around US Healthcare Revenue Cycle Management and effectively deliver classroom training for the new hires. Responsible for New Hire Training for all levels.
• Impart refresher training on various functions of RCM.
• Develop and conduct assessments around various modules for RCM.
• Calibrate with Quality Auditors to determine training needs, develop action plan and report out the improvement process in business reviews.
• Conducting pre-screening of new hires.
• Accountable for meeting the training metrics.
• Is required to create / modify / update the content for all training needs (New hire, ongoing, supervisor).
• Should be well versed in SOP creation, documentation, preparing process flows.

Profile Qualifications:

• Minimum of 3 years' experience as a Process Trainer in US RCM industry.
• Should have knowledge in RCM, Denials, AR, Posting, cash posting, Billing. Candidate should be a graduate.
• Should have good hold on providing classroom training.
• Immediate joiners are preferable.
• Should possess strong documentation and presentation skills.
• Should be flexible to work in shifts, based on business need.