Rasa Developer - Conversational AI (2-4 yrs)

Job Summary :

We are seeking a skilled Rasa Developer to join our team. The ideal candidate will have experience in building, deploying, and maintaining conversational AI solutions using Rasa's open-source framework. You will collaborate with cross-functional teams to design and implement AI-driven chatbots and virtual assistants that enhance customer experience.

Key Responsibilities :

- Develop and Maintain Chatbots : Design, build, and maintain AI-driven chatbots and virtual assistants using Rasa's open-source framework.

- NLU and Dialogue Management : Implement Natural Language Understanding (NLU) and dialogue management components to ensure seamless conversation flows.

- Custom Integrations : Integrate chatbots with various platforms (e.g., CRM, ERP systems) and third-party APIs.

- Testing and Optimization : Perform unit testing, end-to-end testing, and regular updates to optimize chatbot performance.

- Collaboration : Work closely with product managers, designers, and other developers to define and implement solutions that meet business requirements.

- Training and Tuning : Develop and refine machine learning models for intent classification, entity extraction, and dialogue management.

- Documentation : Create and maintain technical documentation for the Rasa bots, including workflows, intents, entities, and integration details.

- Continuous Learning : Stay up-to-date with the latest advancements in conversational AI and integrate them into existing and new projects.

Qualifications :

- Educational Background : Bachelor's degree in Computer Science, Engineering, or a related field.

Experience :

- Proven experience in developing conversational AI solutions using the Rasa framework.

- Experience with Python programming and machine learning concepts.

- Experience with natural language processing (NLP) and NLU.

Technical Skills :

- Proficiency in Python.

- Strong understanding of Rasa Open Source and Rasa X.

- Experience with RESTful APIs and webhooks.

- Familiarity with Docker, Kubernetes, and cloud platforms (AWS, Azure, Google Cloud) is a plus.

- Experience with version control (e.g., Git).

- Familiarity with Agile/Scrum development methodologies.

Soft Skills :

- Strong problem-solving skills and attention to detail

- Excellent communication skills, both written and verbal.

- Ability to work independently and in a team environment.

- Proactive in learning and adopting new technologies.

Preferred Qualifications :

- Experience with other chatbot frameworks (e.g., Dialogflow, Botpress).

- Knowledge of front-end technologies like HTML, CSS, and JavaScript.

- Understanding of UX/UI principles for conversational interfaces.