Product Manager - RCM

Job description

Responsibilities:

• Develop and execute the product vision, strategy, and roadmap for the workflow platform used by AR teams in the RCM business.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products that meet customer needs.
• Conduct market research and gather customer feedback to identify opportunities for product improvement and innovation.
• Define and prioritize product features, user stories, and acceptance criteria based on business goals and customer requirements.
• Ensure the product development process follows agile methodologies, including sprint planning, daily stand-ups, and retrospectives.
• Monitor and analyze product performance metrics to drive continuous improvement and optimize user experience.
• Communicate product updates and progress to stakeholders, including senior management and clients.
• Manage stakeholder expectations and ensure alignment with the product vision and goals.
• Drive FTE (Full-Time Equivalent) savings by identifying and implementing process improvements and automation opportunities.
• Stay up-to-date with industry trends and best practices in AR RCM and agile methodologies.
• Requirements:
• Bachelor's degree in Business, Engineering, Computer Science, or a related field. MBA is a plus.
• Proven experience as a Product Manager, preferably in the RCM or healthcare industry.
• Minimum work experience of 12 years
• Strong knowledge of Accounts Receivable (AR) and Revenue Cycle Management (RCM) processes.
• Proficiency in agile methodologies, including Scrum and Kanban.
• Excellent communication, collaboration, and leadership skills.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Strong problem-solving skills and attention to detail.
• Experience with workflow platforms and related technologies is a plus.