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3 inContact Product Manager Jobs

Manager, Product Management, Actimize

6-11 years

Pune

1 vacancy

Manager, Product Management, Actimize

inContact

posted 12d ago

Job Description

At NICE, we don t limit our challenges. We challenge our limits. Always. We re ambitious. We re game changers. And we play to win. We set the highest standards and execute beyond them. And if you re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what s the role all about

This role offers the opportunity to shape products that combat financial crime while ensuring adherence to complex regulatory requirements and leading a team of Product Owners in a matrix structure. The ideal candidate will combine domain expertise, strategic thinking, and technical acumen to deliver impactful solutions.

How will you make an impact

  1. Product Strategy Roadmap Development
    • Define and execute the product vision, strategy, and roadmap for FCC solutions.
    • Align product initiatives with organizational goals and client needs, focusing on innovation and compliance.
  2. Regulatory and Industry Expertise
    • Stay updated on global financial crime regulations (PSDR Liability shift etc) and ensure product offerings meet compliance requirements.
    • Analyze emerging trends in financial crime to identify opportunities for product enhancement.
  3. Solution Design Development
    • Collaborate with cross-functional teams, including domain experts, engineers, and data scientists, to design solutions for Fraud detection, Scams, Mule , APP, ATO etc
  4. Lead and Manage the Product Owner Team:
    • Mentor, guide, and support a team of LOB Product Owners, fostering a culture of collaboration, innovation, and accountability and performance management.
  5. Stakeholder Collaboration
    • Partner with clients, business stakeholders, and internal teams to gather insights and translate them into actionable product requirements.
    • Act as the voice of the customer and ensure the delivery of solutions that exceed expectations.
  6. Agile Product Management
    • Own the product backlog, prioritize features, and define user stories with clear acceptance criteria.
    • Work closely with Scrum teams to deliver high-quality, timely product releases.
  7. Data-Driven Decision Making
    • Leverage data and analytics to assess product performance, measure ROI, and identify areas for improvement.
    • Recommend enhancements based on insights from client feedback and market analysis.
  8. Cross-Functional Leadership
    • Lead cross-functional teams to ensure alignment on product goals and execution strategies.
    • Foster collaboration between Product, RD, Marketing, and Implementation teams.
    • Lead the team of Product owners to help them learn the best practices grow up as professionals
  9. Client and Market Advocacy
    • Build deep relationships with clients and regulatory bodies to understand pain points, emerging risks, and compliance requirements.
    • Advocate for solutions that enhance customer trust and operational efficiency.

Have you got what it takes

  • Experience:
    • 15+ years of product management experience, preferably in Financial Crime, Compliance, or Financial Services domains.
    • Proven experience in developing and launching FCC solutions such as fraud detection and prevention
  • Domain Expertise:
    • Strong knowledge of financial crime regulations, compliance requirements, and risk management practices.
  • Leadership Skills:
    • Demonstrated ability to lead cross-functional teams and manage complex product initiatives.
    • Experience in stakeholder management, including senior executives and external partners.
  • Analytical Problem-Solving:
    • Strong problem-solving skills and ability to synthesize complex requirements into actionable product strategies.
    • Proficiency in data analysis and metrics-driven decision-making.
  • Technical Skills:
    • Experience working with Agile methodologies and tools like Jira or Confluence.
    • Understanding of APIs, data modeling, and scalable system design.
  • Communication:
    • Excellent verbal and written communication skills to articulate vision, plans, and progress clearly.
    • Ability to present complex ideas to both technical and non-technical audiences.

What s in it for you

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 6307
Reporting into:
Director

Role Type: Manager

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Employment Type: Full Time, Permanent

Read full job description

What Product Manager at inContact are saying

Product Manager salary at inContact

reported by 2 employees with 9-10 years exp.
₹36.9 L/yr - ₹47.1 L/yr
96% more than the average Product Manager Salary in India
View more details

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