Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
Develop and create buy-in for the product vision both internally and with key external partners.
Collaborate closely with engineering, user experience (UX) design, marketing, and sales teams to drive cross-functional alignment and successful execution of product initiatives.
Translate customer feedback and insights into actionable product strategies that enhance the ITAM product line capabilities.
Work with the engineering team and product owner to define detailed product requirements, user stories, and acceptance criteria.
Collaborate with marketing and sales teams to assist with the development of compelling go-to-market strategies that drive product awareness and adoption.
Iterate on the product based on data-driven insights, user feedback, and market trends to continuously improve customer satisfaction.
Present product updates and strategy to internal and external stakeholders, including customers, partners, and industry events.
Act as a product evangelist to build awareness and understanding.
Required Skills and Knowledge
A relevant BA/BS degree.
Proven track record of at least 5 years in product management roles.
Experience with key product management functions, including writing requirements, roadmap, market research, competitive analysis, product planning, marketing concepts and proposals.
Comfortable engaging and influencing executive level customers.
Excellent and demonstrable leadership, communication, and collaboration skills.
Experience working in a matrix organization influencing work in different functions of UX design, and software development for example.
Familiarity with Agile development methodologies and tools.
SaaS experience a plus including understanding SaaS architecture, business models, vendor licensing models, implementation challenges, etc.
Strong time-management and prioritization skills, and attention to detail.
Superior written and verbal communication skills in English, especially applied to understanding and communicating product related items to teams and to stakeholders.
Flexible with working times as some meetings with our US-based teams may fall into the evening hours.