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24 Process Compliance Jobs in Kolkata

Service Delivery Junior Specialist - A

Capgemini Technology Services India Limited

3.7

based on 42.1k Reviews

2-4 years

Kolkata

Service Delivery Junior Specialist - A

Capgemini

posted 8d ago

Job Role Insights

Key skills for the job

Procurement Service Delivery Management Procure to Pay Process Improvement Process Compliance

Job Description

Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity.

Gains experience of the service desk processes.

Participates in meeting critical key measurement targets of the team.

Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency.

Job Description - Grade Specific

Role Overview

Provides services according to the Service Delivery scope to meet specific KPIs

Supports delivery of Procurement services into the Business

Maintains a proactive working attitude towards the Client

Has basic knowledge of the Stakeholder community within the work perimeter

Understands the P2P process

Has basic knowledge about cross functional work

Builds knowledge experience in a number of domains of expertise

Contributes to a positive and collaborative team culture.

Identifies, reports and participates in process improvements implementation.

General Responsibilities Accountabilities -

Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets

Demonstrates knowledge of processes and procedures relevant to the function Accountable for process compliance within the work perimeter.

Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion

Continually strives to simplify, standardize and improve processes subject to approval of the senior professionalContinually seeks out ways to improve Client satisfaction

Helps the team to achieve common goalsIs supportive of knowledge and best practice sharing.

Acts to overall procurement policies and processes.

Employment Type: Full Time, Permanent

Read full job description

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