4 Process Associate Level 1 Jobs

Role: Trainee Process Consultant | Voice Process | (New Business Growth).

Job Description:

- Processing claims, handling incoming and outgoing calls, and taking appropriate actions as per process guidelines.

- Adhering to professional standards, established procedures, and policies.

- Maintaining customer satisfaction ratings through timely actions and adherence to quality standards.

- Using company policies to determine immediate resolutions or escalate issues to managerial input.

- Updating customer records by inputting data into the company platform.

- Resolving customer issues through review, investigation, and appropriate actions.

Eligibility Criteria:

- Education: Any Graduate (2022, 2023 & 2024)

- Experience: Freshers only

- Skills: Excellent verbal and written communication

Perks:

- 2-way cab facility

- Work Schedule: The roles will require working in  week-offs.

- Shifts: The positions entail working in US shifts.

- 5 days working.