Principal Technical Program Manager

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Oracle Generative AI Service is an exciting team in Oracle Cloud Infrastructure. We are delivering innovative services at the intersection of artificial intelligence and cloud infrastructure. In Generative AI Service team, you will build and operate massive-scale cloud services leveraging state of art machine learning technologies. We are committed to providing the best in cloud products to meet the needs of our customers who are tackling some of the world s most challenging problems.

You will be part of a team of smart, hands-on scientists and engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact by designing and building innovative new systems to power our customer s business critical applications.

As a Principal Technical Program Manager, you will be responsible for working with multiple teams to plan & implement multiple large technical development projects including definition of end-to-end roadmap, risk management, resource & security process tracking, problem solving and communication of issues & outcomes to senior management.

Qualifications:

Bachelor s or Master s degree in Computer Science or a related field; CSM and PMP are a plus
10+ years managing large scale technical software programs
Exceptional organizational, verbal, and written communication skills
Excellent judgment to influence product roadmap direction, features, and priorities.
Understanding of SDLC and experience in managing modern application development involving cloud, CI/CD, DevSecOps concepts and tools
A demonstrated ability to think broadly and strategically.
Self-driven problem solver; able to adapt and thrive in a dynamic, ambiguous, and customer-focused environment.
Highly analytical, technically proficient, and able to learn new tools and software quickly.
Demonstrated ability to effectively communicate (oral and written) at different levels in the org, engaging with both technical and non-technical stakeholders.
Experience using agile software development practices and associated tooling

Knowledge or experience managing AI infrastructure, AI service or solutions will be an added advantage.

Career Level - IC4

Define and deliver critical programs with competing priorities by influencing roadmaps and priorities of key stakeholders.
Work with cross-functional teams across timezones to establish and maintain our roadmaps, set appropriate expectations, and ensure the services meet our high operational excellence standards.
Take large, complex projects, break them down into manageable pieces, build detailed project schedules, then drive the delivery in a successful and timely manner.
Perform capacity planning, infrastructure cost monitoring, reporting, and ensuring other organizational programs are implemented on-time
Run operational programs like on-call rotation, cloud operations maturity, annual assessments, production & business metrics tracking
Assist and communicate with executives in decision-making, program management, and initiative implementation.
Identify process gaps, improve current processes, and establish organizational procedures for optimized efficiency, productivity, engineering and operational excellence
Anticipate bottlenecks, provide escalation management, anticipate, and make tradeoffs, and balance the business needs versus technical constraints.
Lead interactions with cross functional teams consisting of UX designers, engineers, machine learning engineers, product managers and executive leadership.