Senior EWM Consultant - Support & Configuration (8-12 yrs)

Key Responsibilities :

- Act as the primary EWM support lead, overseeing day-to-day system issues, user requests, and incidents related to SAP EWM.

- Manage and prioritize incidents, ensuring timely resolution and minimizing impact to warehouse operations.

- Provide second-line and third-line support for troubleshooting, root cause analysis, and resolution of critical issues.

- Monitor the performance of the SAP EWM system, identifying potential issues and areas for improvement.

- Work with technical teams to apply patches, upgrades, and system enhancements, ensuring continuous system stability.

- Support system configurations, testing, and adjustments to reflect any process changes or improvements in the warehouse environment.

- Collaborate with business users to identify opportunities for process improvements and system optimizations within EWM to streamline warehouse operations.

- Suggest and implement best practices in warehouse management, including optimizing material flows, picking strategies, and inventory management processes.

Technical Skills :

- Deep understanding of SAP EWM functionalities, including but not limited to : Warehouse Management Processes (Inbound, Outbound, Inventory Management, etc.)

- Integrations with other SAP modules (e.g., MM, SD, PP) Master Data Management RF (Radio Frequency) technologies Warehouse Layout and Equipment

- Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.

- Experience in SAP EWM implementations and/or rollouts is a plus.

- Experience working on SAP Solution Manager (SOLMAN) is a plus.

- Excellent communication and interpersonal skills with the ability to effectively communicate technical information to both technical and non-technical audiences.

- Strong teamwork and collaboration skills with the ability to work effectively with cross-functional teams.

Qualifications :

- Bachelor's degree in Computer Science, Engineering, or a related field.

- 8+ years of hands-on experience with SAP EWM.

- Strong understanding of warehouse management principles and best practices.

- Proven ability to work independently and as part of a team.