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3 Pozent Jobs
Technical Program Manager
Pozent
posted 6d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Responsible for end-to-end management of Application Development and Production support for a portfolio of data and analytics applications
- Must have Experience in managing Programs on different Cloud environments (GCP, AWS), manage data & analytics programs,
- Experience managing GenAI and Onsite-Offshore model working experience
- Be the go-to person for solutioning, and for managing development and production support for customers
- Drive thought leadership for next gen support processes in an Agile, automation first environment, define best practices and knowledge management protocols
- Understand and manage SLA against customer contracts within a 24x7 model, run war rooms for P1 issues and manage customer escalations efficiently.
- Identify customer issues proactively, drive RCA reactively and maintain an excellent relationship with end-users and stakeholders
- Responsible for end to end project delivery of Big Data Solutions from project estimations, project planning, resourcing and monitoring perspective
- Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings
- Participate and contribute in Solution Design and Solution Architecture for implementing Big Data Projects
- Monitor and review the status of the project and ensure that the deliverables are on track with respect to scope, budget and time
- Transparently communicate the status of the project to all the stakeholders on a regular basis
- Identify and manage risks / issues related to deliverables and arrive at mitigation plans to resolve the issues and risks
- Seek proactive feedback continuously to identify areas of improvement
- Ensure the team is creating and maintaining the knowledge artifacts with reference to the project deliverables
- Hands on experience in design, development and managing Cloud environments, big data technologies, AI Programs
- Experience of managing projects in the area of GCP, GenAI, Big Data, Data warehousing, Business Intelligence using open source or top of the line tools and technologies
- Experience of managing medium to large projects
- Proven experience in project planning, estimation, execution and implementation of medium to large projects
- Proficient with various development methodologies like waterfall, agile/scrum and iterative
- Good Interpersonal skills and excellent communication skills
- Excellent presentation skills with senior leadership level stakeholders
- Excellent understanding of Agile method of project implementation
Employment Type: Full Time, Permanent
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