- Sending a Welcome mail to our Booking clients
- Manage and track customer interactions from sales to possession.
- Ensure data accuracy, integrity, and security.
- Oversee post-sales processes, including documentation, payment tracking, and possession handover.
- Ensure timely communication with customers and stakeholders.
- Generate reports and analytics on customer satisfaction, sales performance, and process efficiency.
- Ensure high customer satisfaction levels through effective issue resolution and communication.
- Conduct regular customer feedback surveys and implement improvements.
- Coordinating client legal queries
- Collecting the legal documents
- Preparing a draft for Sale Agreement
- Sharing the same to the client and confirming the draft for final sale agreement
- Coordinating client with the Bankers
- Complete end-to-end Process From Booking Till Handover of Flats.
- Lead and train a team of customer relationship executives.
- Ensure team performance meets targets and objectives
IT Skills
- MS Projects.
- MS Excel.
- MS Word.
Soft Skills
- Effective communication skills.
- Decision Making ability.
- Planning & Organizing.
- Team Player.
- Effective Spoken English.
Benefits:
- Well defined Leave Policy with Paid & Sick Leaves apart from an annual Holiday List.
- Annual Bonus.
- Open, Young and Vibrant Culture.
- Working with minds that are here to develop Dynamic and Exciting Projects that will become Landmarks of the future
Employment Type: Full Time, Permanent
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