Porter.in - Senior Manager - Category (3-8 yrs)

At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.

Why Porter?

Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.

Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.

Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.

Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.

Be a Part of Something Extraordinary:

If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution - where every day is an opportunity to redefine what's possible.

If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!

Roles and Responsibilities:

Supply Management:

- Plan for monthly supply requirements with supply lifecycle team

- Make a plan for inorganic supply addition - zonal focus and number of onboarding to be done

- Plan out activities to be carried out by the city team to improve lead inflow and activation

Platform Experience:

- Ensure we are delivering on x% effective FF and plan actionable to meet this if necessary

- Conduct regular VOC/VOP to derive qualitative insights about user and partner pain points

- Identify key ticketing areas and work closely with central team to solve them

Business Growth:

- Ensure order growth & AOP numbers are on track: keep track of MAU, acquisitions and wallet share and provide a detailed RCA whenever required

- Have a strong understanding of competitor activities- new features, pricing, discounting and their service quality

- Plan for BTL activities to be carried out every quarter

- Identify growth blockers and solve for them actively

PnL:

- Meet revenue targets for the AOP, conduct an RCA whenever necessary

- Identify opportunities to increase or decrease price in order to achieve growth without compromising on the absolute CM

- Understand impact of partner & customer incentive spends and rationalise when possible

Skill:

Data Handling

Operational Rigour

Analytical Mindset

Structured Thinking

Team Management

Strong numerical and analytical skill