Fresher Graduate

Roles and Responsibilities

• Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
  
• Maintain accurate records of customer interactions using CRM software.
  
• Provide excellent customer service to clients through phone calls, emails, or chats.
  

Desired Candidate Profile

• 0-1 year of experience in BPO/Call Centre environment preferred but not mandatory.
  
• Excellent communication skills (written & verbal) with good interpersonal skills.
  
• Strong problem-solving skills with attention to detail.