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7 Planedge Consultants Jobs

Customer Service Executive

3-5 years

Pune

1 vacancy

Customer Service Executive

Planedge Consultants

posted 1mon ago

Job Role Insights

Fixed timing

Job Description

Planedge is looking for Customer Service Executive to join our dynamic team and embark on a rewarding career journey. Respond to customer inquiries via phone, email, or live chat in a timely and professional manner. Resolve customer complaints and issues, and escalate to higher-level management as necessary. Record customer interactions and transactions in a customer service database. Maintain a thorough knowledge of the company's products, services, and processes. Provide customers with information about product features, pricing, and availability. Cross-sell and upsell products and services to meet customer needs and increase sales. Process customer orders, returns, and exchanges in a timely and efficient manner. Follow up with customers to ensure their needs have been met and to resolve any outstanding issues.

Employment Type: Full Time, Permanent

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Prepare for Customer Service Executive roles with real interview advice

Top Planedge Consultants Customer Service Executive Interview Questions

Q1. Can you deliver drawings in timely basis with checking errors
Q2. What is application of point load in structural system
Q3. Write specification of excavation?
View all 6 questions

What people at Planedge Consultants are saying

What Planedge Consultants employees are saying about work life

based on 81 employees
93%
98%
54%
98%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Planedge Consultants Benefits

Job Training
Soft Skill Training
Child care
Health Insurance
Free Transport
Team Outings +6 more
View more benefits

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