Project Manager I

1. Plan and manage multiple small projects/ modules as defined within UST
2. Identify risks and mitigation strategies and implement the same to manage simple
   small projects/ modules
3. Anticipate items that cause schedule delays
   schedule dependencies and manage them following the proper risk management plan
4. Identify options to fast track the schedule and plans to implement the same
5. Estimate the work
   plan and track the activities closely and report the progress on a regular basis

Risk/Issue management:

1. Proactively identify any dependencies that might impact the project KPIs. Obtain agreement with dependency owners and closely track them on the plan
2. Identify and closely track the risks in the project and follow escalation path
3. Document the risks and issues in the project
   communicate them to all relevant stakeholders and closely track the impact

Stakeholder Management:

1. Identify the internal and external stakeholders on the project
2. Define the RACIA chart and communicate the roles/responsibilities to the stakeholders
3. Define the communication plan and implement the same

Test and Defect Management :

1. Support system integration testing (functional / technical)
2. Review/mentor team during test execution
3. Support defining the test strategy and scenarios
4. Understand the business impact of defects
5. Prioritize the defects based on their criticality and severity
6. Participate in defect triage meetings
7. Identify and analyse root cause of defects
8. Interpret the results

Software Development Process Tools & Techniques:

1. Define/adopt the right tooling strategy for the project
2. Independently guide the team to develop efficient and high-quality work products
3. Meet project goals
   ensure process compliance and mentor the team

Governance:

1. Tailor organizations quality guidelines and benchmarks to meet specific project quality requirements and processes

Domain / Industry Knowledge:

1. Understand how the proposed solution meets client requirements

Technology Concepts:

1. Understand customers technology landscape
2. Map business requirements to technology requirements
3. Set expectations with the customer
4. Leverage that knowledge in day-to-day work or in upgrading skills of the team

Profitability Management:

1. Analyze profitability for project
2. Create profitability sheet based on resource plan
3. Modify parameters within profitability sheet and identify impact on margins

Pricing Models:

1. Define the pricing models for medium complex projects
2. Conduct estimation for medium complex projects.

Knowledge Management (KM):

1. Establish a KM plan and platform that can be leveraged by new joiners to the project
2. Ensure the learnings from the project are contributed to the KM repository

Account Management Processes and Tools:

1. Work under the guidance of the account manager to drive the account management KPIs relevant for the project
2. Collaborate with other projects and enabling functions to deliver value to UST and to the customer in terms of ideas
   automation
   etc

Solution Structuring:

1. Present the proposed solution to customer highlighting the solution benefits
2. Understand the end in mind and the relevance of win themes
3. Carve out simple solution / POC to build confident in the solution

Self-Development and Organizational initiatives:

1. Review other project artefacts and assess the health of the same
2. Actively participate in forums like PM forums and share best practices and learnings from own projects
3. Adopt learnings and reusable methodologies/tools from other projects to improve productivity and quality

Team Development:

1. Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan
2. Nurture the innovation potential within the team
3. Provide feedback and enable the team to perform independently and grow

Skill Examples:

1. Impact and Influence
2. Identify project risks and define action plans to manage
3. Define a project plan by breaking it down into individual project tasks
4. Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications
5. Delegate tasks and manage team member contributions appropriately
6. Assess the project heath using quantitative measures and change the course of action as needed

Knowledge Examples:

• Technologies to be implemented within the project
  1. Structured project management methodologies (e. g. agile techniques)
  2. Estimation techniques
  3. Metrics analysis and quantitative management
  4. Root cause analysis
  5. People management including goal setting growth aspects and coaching
  6. Understanding of the quality and governance models of UST and the customer; aligning the deliverables to meet those standards
  
  

  Scrum Master: Description UST Global is looking for Scrum Master to build end to end business solutions and to work with one of the leading financial services organization in US and Canada. Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most of out self-organization. Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks/SAFe Frameworks. Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example. Required Skills/Experience: Experience in playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity) Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc. ). Excellent communication and mentoring skills Preferred Skills/Experience (Any of these is a plus): Experience is playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity) Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, SAFe etc. Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Applicable knowledge of the technologies used by the team. The experience in applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: various Burndown technologies, many Retrospective formats, handling bugs, etc. ).