PhysicsWallah - Key Account Manager (3-10 yrs)

Job Description: Key Account Manager (KAM)

Location: Noida

Department: Sales

Company: FinZ (A 100% Fintech Subsidiary of PhysicsWallah)

About FinZ:

FinZ, a dynamic, tech-enabled FinTech company backed by PhysicsWallah, is dedicated to revolutionizing the education sector through innovative financial solutions. Our platform empowers educational institutions across various domains, providing them with the tools they need to scale and thrive in a digital-first world. As we grow, we are looking for a skilled Key Account Manager (KAM) to lead B2B partnerships and ensure long-term success with strategic educational institutions.

Role Overview:

The Key Account Manager (KAM) will be responsible for driving business growth by identifying, engaging, and managing partnerships with key education institutions. The role is centered on building lasting relationships with institutions across four key categories:

- Test Prep (Coaching Centers)

- Higher Education Colleges (Domestic & Abroad)

- Skilling Institutions

- Schools

This position requires a strategic and proactive individual with a passion for the education sector, coupled with the ability to secure new business, build strong relationships, and foster long-term success.

Key Responsibilities:

B2B Sales and Partnership Development:

- Identify and prospect potential key education institutions in the categories mentioned above.

- Lead negotiations, presentations, and the closing of partnership agreements with educational institutions.

- Develop tailored proposals and solutions that align with the institution's needs and FinZ's offerings.

- Drive the sales process from lead generation to partnership closure, ensuring that each opportunity is maximized for growth.

Client Relationship Management:

- Once partnerships are secured, serve as the primary point of contact for the institution.

- Maintain and nurture strong, long-term relationships with key decision-makers within the institution.

- Act as a trusted advisor, providing ongoing support and guidance to ensure a healthy and productive relationship.

- Conduct regular check-ins and performance reviews to ensure client satisfaction and address any issues promptly.

Account Growth and Retention:

- Monitor the health of accounts, identifying upsell and cross-sell opportunities to expand the relationship.

- Continuously ensure that the client is deriving maximum value from the partnership.

- Stay abreast of changes in the education sector, leveraging this knowledge to recommend new solutions and innovations to clients.

- Ensure contract renewals and long-term client retention through excellent service and relationship management.

Collaboration with Internal Teams:

- Collaborate closely with the product, marketing, and customer success teams to ensure a seamless client experience and alignment with institution needs.

- Provide feedback from clients to help improve FinZ's offerings and ensure that institutional pain points are addressed.

Reporting and Metrics:

- Maintain detailed records of client interactions, sales activities, and partnership statuses within the CRM system.

- Provide regular updates and reports on sales performance, account health, and growth metrics to senior leadership.

- Analyze data to track performance, identify trends, and forecast potential growth areas.

Key Requirements:

Experience:

- Minimum of 3-5 years of experience in B2B sales, preferably within the education, technology, or financial sectors.

- Proven track record in building successful partnerships and closing complex deals.

- Experience working with education institutions such as coaching centers, universities, skilling institutions, and schools is highly desirable.

Skills:

- Strong negotiation, presentation, and communication skills.

- Ability to understand and analyze client needs and provide tailored solutions.

- Strategic thinker with a solution-oriented mindset.

- Excellent relationship-building skills and customer-centric approach.

- Familiarity with CRM tools and data management.

Education:

- Bachelor's degree in Business, Marketing, Education, or a related field.

- An MBA or similar advanced qualification is a plus.

Why FinZ?

- Opportunity to work with a rapidly growing, tech-driven company backed by PhysicsWallah, a leader in the education space.

- Dynamic work environment with exposure to cutting-edge innovations in the fintech and education sectors.

- Competitive salary and performance-based incentives.

- Professional growth and development opportunities.

- If you are passionate about driving change in the education sector and have the experience and skills to foster strong B2B relationships, we would love to hear from you. Apply now to join FinZ and be part of our mission to transform education and finance.