SRE Engineer

About Position:

You will be essential in maintaining and enhancing the scalability, performance, and reliability of our systems. Your responsibilities will include collaborating with the product development team to design, build, and manage the infrastructure and tools necessary to support our software and ensure consistent uptime for our customers.

• Role: SRE Engineer
• Location: Hyderabad
• Experience: 6+ Yeras
• Job Type: Full Time Employment

What You'll Do:

• Tool and Framework Development: Communicate and promote best practices by building out tools and frameworks that increase the adoption of SRE practices across engineering teams. Develop automation and systems management tools for daily operations. Design, develop, and maintain scalable, automated, user-friendly systems, tools, and processes to support our software development and operations.
• Collaboration with Development Teams: Work closely with application development teams to incorporate their feedback, improving developer experience and reducing toil. Participate in service capacity planning and demand forecasting, software performance analysis, and system tuning. Define and track key metrics related to service reliability and performance. Work closely with development teams to ensure that platforms are designed with "operability" in mind.
• Strategic Planning: Present plans and proposals to Engineering Leadership and contribute to the creation of SRE roadmaps. Lead projects that fulfill objectives shared across SRE teams.
• Infrastructure and Deployment Tooling: Develop tooling to manage infrastructure and deployments, primarily using Python and Terraform, to support application teams.
• Elevated Support: Provide an advanced level of support to application teams, helping to resolve complex issues and improve system performance. Lead root cause analysis of critical issues and incidents, providing long-term resolution and mitigation plans. Facilitate blameless post-mortems and drive comprehensive post-mortem analyses and reviews. Participate in on-call within the Cloud SRE team, ensuring high availability and timely incident response.
• Enhanced Observability: Implement and refine observability frameworks to enhance visibility into the system's health and performance. Utilize APM, synthetic monitoring, and logging tools to proactively identify and address performance bottlenecks and system anomalies. Develop and maintain dashboards for real-time monitoring of critical metrics, ensuring rapid response to incidents and continuous system improvement.

Expertise You'll Bring:

• Bachelors degree in computer science, Engineering, or related field, or equivalent work experience.
• Strong understanding of one of the public cloud computing services (AWS, Google Cloud, Azure).
• Proficient in Python coding.
• Experience with infrastructure as code tools such as Terraform.
• Familiarity with continuous integration (CI) and continuous deployment (CD) methodologies and tools (e.g., Jenkins, GitLab CI).
• Experience with container orchestration (e.g., Kubernetes, Docker Swarm).
• Experience with monitoring and alerting tools (e.g., New Relic, Grafana, ELK stack).
• Deep understanding of networking protocols and services.
• Knowledge of Application Performance Management (APM), synthetic monitoring, and other observability tools to ensure high system performance and reliability.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and collaboration skills.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industrys best

Let’s unleash your full potential at Persistent

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”