Providing 24*7 support for applications related issues and concerns
Monitoring utilization of all the application servers in UNIX and MSSQL to avoid any unforeseen incidents.
Keeping the application file system in control
Playing vital role as administrator during DR drill
Handling issues related to connect24 server and ensuring smooth functioning of the day.
Ensuing that all the delivery channels (like ATM, Internet Banking, UPI, Mobile banking, NACH, AEPS) are efficiently up and running.
Acting as a one point of contact for all major issue related to End of day activity EOD and Begin of day activity BOD (functional, technical and administration).
Monitor production application error logs with respect to services, performance, security, capacity and take corrective actions
Hands on experience in Unix command and SQL queries.