As a member of the Resolutions team, you ll play a key role in PayPal margin improvement through Loss and Opex reduction.
As an Data Science Manager , you will, Own a distinct domain and will be responsible for end outcomes Be a subject expert and point of contact for Protections policies, and Resolutions process Guide analysts to conduct analysis , find opportunities and measure project outcomes Build business cases , sell your ideas internally and obtain leadership approval Work with partner teams such as Modelling, Operations and Engineering In addition, be hands on with Data and Analytics
Job Description:
About Protections Resolutions:
Customer Protections is a critical part of PayPal s core value proposition. Our Buyer Protection Program ensures that buyers are reimbursed for product issues. Seller Protection program provides security and peace of mind to online businesses by guarding against fraud and abuse. The Resolutions platform puts the customer first to resolve fraud-related issues and provides fair, user-friendly mediation for issues between buyers sellers.
We are an End-to-End team of ~30 members consisting of Product Managers, Data Scientists and Data Analysts based out of SanJose, Bangalore, Chennai Dublin.
Role Description:
As a member of the Resolutions team, you ll play a key role in PayPal margin improvement through Loss and Opex reduction.
As an Data Science Manager , you will,
Own a distinct domain and will be responsible for end outcomes
Be a subject expert and point of contact for Protections policies, and Resolutions process
Guide analysts to conduct analysis , find opportunities and measure project outcomes
Build business cases , sell your ideas internally and obtain leadership approval
Work with partner teams such as Modelling, Operations and Engineering
In addition , be hands on with Data and Analytics
Job Requirement: 8+ years in Analytics, Data Science or similar roles
Experience with data preparation and analysis of large datasets in SQL and Microsoft Excel
Passionate about generating insights from data to solve business problems
Knowledge of any data and visualisation tools like SAS, Python, QlikView, Tableau
Strong communication and presentation skills
Background in fraud, credit, risk management or statistics is a plu
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