Parle Global Technologies - Store Manager (10-15 yrs)

As a Store Manager, you will play a critical role in managing the store's operations, fostering client loyalty, and expanding the company's brand presence.

You will use a customer-centric approach to ensure high-quality service, product availability, and efficient store management.

The successful candidate will be a self-starter with a proactive attitude, capable of leading the team towards achieving the company's goals.

Key Responsibilities:

Sales & Operations Management:

- Oversee the daily store operations, including sales, inventory control, and customer service.

- Ensure the store is meeting sales targets and maintaining high levels of customer satisfaction.

Inventory Management:

- Ensure that inventory levels are optimized, taking into account product demand and storage capacities.

- Oversee stock-taking, record-keeping, and ensure compliance with FIFO (First-In-First-Out), LIFO (Last-In-First-Out), and KAN/BAN inventory systems.

Staff Training & Development:

- Lead and train store staff on company policies, sales techniques, and best practices.

- Conduct regular performance reviews and provide constructive feedback to foster professional growth.

- Ensure that all employees are knowledgeable about the products and services offered.

ERP, SAP & MS Excel Usage:

- Effectively utilize ERP and SAP systems for tracking inventory, orders, and sales data.

- Proficiency in MS Excel is required for reporting, data analysis, and inventory tracking.

Customer Relationship Management:

- Build and maintain strong customer relationships to foster loyalty.

- Address any customer complaints or concerns promptly and professionally, ensuring a positive store experience.

Safety & Compliance:

- Ensure that the store complies with all safety regulations, policies, and procedures.

- Maintain a safe and organized store environment for both customers and employees.

Financial Management:

- Manage the store's budget and expenses, ensuring profitability while maintaining high-quality service.

- Monitor and control costs, including operational expenses and inventory waste.

Qualifications:

Education:

- Diploma in Mechanical Engineering (DME), Diploma in Material Management, or Bachelor's degree in Mechanical Engineering (BE).

- Additional certifications in store management or inventory control are a plus.

Experience:

- 10-15+ years of experience in store management, preferably in the machinery building or engineering industry.

- Strong background in inventory management and engineering stores.

- Proven track record of leading teams, optimizing store performance, and achieving sales goals.

Skills & Competencies:

- Strong communication skills, both verbal and written.

- Ability to work independently, take initiative, and drive results.

- Strong problem-solving skills and attention to detail.

- Familiarity with KAN, BAN, FIFO, LIFO inventory systems.

- Proficiency in ERP, SAP, and MS Excel for data management and reporting