PA Wealth Advisors is looking for Client Relationship Executive to join our dynamic team and embark on a rewarding career journey.Job Duties:
• Building and maintaining relationships with existing clients, ensuring that their needs are met and that they are satisfied with the company's products or services
• Identifying opportunities to upsell or cross-sell products or services to clients, and working with sales and marketing teams to develop proposals and presentations
• Responding to client inquiries, resolving complaints or issues, and ensuring that all client communications are professional, timely, and accurate
• Developing a deep understanding of the company's products or services, as well as the needs and preferences of target clients, and using this knowledge to inform business strategies and plans
• Analyzing client feedback and data, and providing recommendations for improvements to the company's products or services
• Developing and maintaining a database of client information, and using this information to track client activity, preferences, and feedback
Requirements:
• Experience in client relationship management, account management, or a related field
• Strong knowledge of client relationship management principles, methods, and tools
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills, with the ability to identify and address potential challenges or opportunities for improvement in client relationships
• Experience with CRM software and tools.