Incident Manager - Integrated Ops

To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets

Good networking/ communications background.

Experience in one or more of the following: Network, LAN/WAN topologies and protocols.

Good Knowledge of Cisco Routing, Switching & SDWAN. Systems/Network Management.

Good interpersonal skills.

Good time management, organizational and communication skills.

Ability to work under pressure.

Ability to deal with multiple tasks.

Proactive, self-motivated and determined attitude.

Problem solving skills.

Able to cover Flexible working hours/shift patterns as and when required (24*7).