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54 Optum Global Solutions Jobs

Senior Workforce Representative

1-3 years

Gurgaon / Gurugram

Senior Workforce Representative

Optum Global Solutions

posted 5hr ago

Job Role Insights

Flexible timing

Job Description

This role will require the Analyst to become an expert in the EWD System and will typically be responsible for more of the internal functionality requirements such as Time Keeping, Security, Work Item creation controls, and other diverse development. Ideal candidate love self-discovery, learning new functionality, and testing all types of scenarios.

Primary Responsibilities:

  • Train on EWD Product to gain deep understanding of functionality and infrastructure of the tables and tool
  • Be able to understand software application functions / capabilities for the core applications
  • Participate in User Acceptance Testing for EWD tool on multiple instances
  • Work within an Agile framework and experience or training with CA Agile and Rally will be helpful
  • Attend requirements review sessions and demos each sprint
  • Take part in test scenario development including effectively analyze and decompose business requirements to extract test requirements
  • Write and execute efficient and effective test plans and test cases
  • Execute test scenarios during scheduled time frames
  • Help plan testing schedule and coordinate by milestone and priority
  • Create testing / scenario documents and upload to appropriate location
  • Monitor, measure, and communicate potential issues to appropriate audiences
  • Identify and analyze testing issues / defects
  • Log defects in online defect management tool
  • Document test results and adhere to test reporting standards
  • Document test results including screenshots for business review and distribute to product owners
  • Update and monitor Quality Gates
  • Host and manage meetings with internal EWD teams to coordinate WFM and Reporting functionality
  • Maintain UAT Dashboard with priority, assignment, and timely status updates
  • Key player in Go - No Go meetings and deployments
  • Perform post deployment validation
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • HS Diploma/ GED
  • 1+ years of working experience with EWD tool or functional requirement writing or testing
  • 1+ year of intermediate proficiency in MS Office tools
  • Proven excellent organizational and time management skills
  • Proven sharp analytical and problem-solving skills
  • Proven solid self-learner and self-managed but able to work within a team

Preferred Qualification:

  • Associates Degree

Employment Type: Full Time, Permanent

Read full job description

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What people at Optum Global Solutions are saying

4.4
 Rating based on 3 Representative reviews

Likes

Like about working in optum it is provided work culture work from home facility. That is most important employees like.

  • Job security - Good
Dislikes

Dislike salary is very low. Employees never buy own home in whole life. Upper management is happy because they get promotion and getting high salary.

Read 3 Representative reviews

Representative salary at Optum Global Solutions

reported by 5 employees with 1-6 years exp.
₹3.2 L/yr - ₹5 L/yr
24% more than the average Representative Salary in India
View more details

What Optum Global Solutions employees are saying about work life

based on 5.8k employees
67%
93%
72%
60%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Optum Global Solutions Benefits

Health Insurance
Free Transport
Work From Home
Cafeteria
Job Training
Gymnasium +6 more
View more benefits

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