NetSuite Manager

We are looking for an experienced NetSuite Manager to lead our NetSuite Center of Excellence
and drive operational success across our ERP ecosystem. This role is a key player in shaping
strategy, optimizing business processes, and championing industry best practices. You'll
collaborate with colleagues at all levels of the organization and embody our core values - THREAD: Trust, Honesty, Respect, Excellence, Accountability, and Drive.

The ideal candidate brings broad business function experience, the ability to balance multiple priorities and projects, and a background as a NetSuite administrator. You'll lead a team of
functional and technical experts while working cross-functionally to improve ERP utilization. While a finance background is preferred, this role extends beyond financial functions experience - in any of the following roles will set you up for success: operations, supply chain, change management, business analysis, NetSuite consulting, project management, or IT leadership

If you're naturally curious, eager to learn, and thrive on solving complex challenges, we'd love to
hear from you.

Essential Responsibilities

NetSuite Administration:

• Manage day-to-day NetSuite operations, including user support, troubleshooting, and
  resolving issues.
• Serve as the go-to subject matter expert for all NetSuite-related inquiries and support
  needs.
• Facilitate comprehensive application security in accordance with ISO27001 and TISAX
  guidelines.
• Supervise the day-to-day operations of the NetSuite system, ensuring optimal functionality
  and consistent reliability.

System Optimization

• Facilitate and manage SOX compliance controls within NetSuite, overseeing the entire
  Software Development Life Cycle to ensure effective project execution and system
  enhancements.
• Act as a player-coach by actively engaging in SDLC activities, particularly requirements
  gathering, user acceptance testing (UAT), and change management.
  

Strategic Planning and Execution

• Own NetSuite-related projects, managing them from start to finish to ensure successful
  outcomes.
• Define and shape the strategic direction of the ERP landscape, crafting scalable and
  innovative solutions that align with business goals.
• Stay updated on NetSuite's latest features, trends, and developments to recommend future
  enhancements.
• Drive momentum and execution of system enhancements with cross-functional teams,
  building a culture of accountability, excellence, and sustained momentum.
  

Team Management

• Supervise functional and technical personnel, both internal and external, involved in the
  development of new applications, integrations and/or maintenance and operations of
  existing applications technology systems.
• Lead the NetSuite Center of Excellence, driving increased productivity, collaboration, and
  application use.

Drive NetSuite use and knowledge by developing and leading organizational training
initiatives.

Experience and Skills:

• 5+ years of relevant NetSuite experience; one or more NetSuite certifications.
  High level of business acumen, particularly in finance, warehousing, inventory
  management, A/R and A/P, and intercompany management.
• 3+ years of business analysis, project management, and/or change management
  experience.
• Solution-oriented and strong critical thinking and analytical skills.
• Ability to work both independently and as part of a team.
• Experience engaging and influencing senior business executives. Strong ability to translate
  business objectives into solutions and influence senior leadership to drive best practice
  process development.
• Proven track record of delivering value autonomously with much ambiguity and effectively
  prioritizing complex projects and requirements.
• Excellent written and oral communication skills, including the ability to speak and write
  about technical issues for both technical and non-technical audiences in English.
• Operates with a high level of professionalism and integrity, including dealing with
  confidential information.

Desired Software Experience:

NetSuite
Jira
Microsoft Suite
Boomi
Avalara
DocuPeak
Tableau
Lucid Chart