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1 Enphase Energy Operations Job
Associate, Sales Ops
Enphase Energy
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Basic understanding of order to cash processes . Works under lead/manager supervision
- Should know how to create sales orders, m onitors order statuses from arrival through booking and works to eliminate gated orders.
- Apply and remove holds, resolve pricing issues, split, and combine lines in Oracle.
- Work closely with Lead/ manager to track KPI s and daily deliverables.
- Communicate and collaborate cross-functionally with external departments, including North America Sales, Logistics, Finance, Supply Planning, Pricing, and PLM teams.
- Adheres to order documentation policies, maintains all required records
- Tracking customer interactions with customer service tickets (Salesforce, CRM).
- Work closely with Logistics for shipments, POD, and logistics quality issues - Wrong/missing shipment, transit damage etc
- W ork in shift 1pm to 10pm to support North America customer deliverbales
Who you are and what you bring:
- Bachelor s Degree required with knowledge of sales operation and order management
- 0-2 years of experience managing global customers and i nternal stakeholder s .
- Ability to manage multiple requests at the same time and effectively prioritize tasks to meet company business objectives
- Organized with strong work ethic, attention to details, and excellent communication skills
- Adept at balancing intense short-term pressures with overall long-term goals
- Basic skills with Excel and hands on in Oracle/SAP ERP , CRM
- Very process oriented and aware with a bias toward accuracy and precision
- Focused and driven to meet deadlines for regularly scheduled activities
- Demonstrate flexibility and responsiveness to requests from internal and external customers .
Employment Type: Full Time, Permanent
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What Operations at Enphase Energy are saying
Operations salary at Enphase Energy
reported by
1
employee
₹13.5
L/yr - ₹17.2
L/yr
323%
more
than the average Operations Salary in India
View more details
What Enphase Energy employees are saying about work life
based on 256 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Enphase Energy Benefits
View more benefits
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