Operations Analyst (RTB Broker Onboarding)

Role Description

Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement.

Work includes:

• Identifying and prioritizing product and service improvement opportunities and creating plans for implementation
• Utilising comprehensive knowledge of the company's internal operations to develop forward-looking focus for business
• Supporting bank strategy, proactively identifying and managing areas of risk Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions
• Communicating changes to operational requirements and their impact on relevant processes and controls

Your key responsibilities

• The Process analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
• Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs.
• Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.
• Should take responsibility and act as backup for the Peers in their absence and share best practices with the team.
• Candidate is required to work for Asset Management TPG FX / Broker onboarding team. Candidate is required to process FX trades or onboard the brokers.
• Candidate is required to work on Reconciliation of FX breaks between Our system and Custodians.
• Candidate is required to onboard funds with brokers / confirm and settle FX trades on timely manner. Candidate is required to communicate via emails / calls with External parties regarding FX / Onboarding / KYC queriesqueries.
• Candidate should have knowledge on Investment Banking / Asset Management / FX, KYC Onbaording. Basic knowledge or expert in FX trade life cycle including the broker onboarding (KYC) knowledge.

Your skills and experience

• Candidate should have good communication skills and Email etiquettes.
• Experience / Exposure Should have complete knowledge of Reconciliation breaks.
• Experience in handling client escalations and resolutions in best possible manner.
• Skills Needs to be a self-starter with significant ability to undertake initiatives.
• Strong interpersonal / good negotiations skills are required.
• Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected.
• Ability and willingness to work in night shift is a must.
• Education / Qualifications - Graduates with good academic records along with Investment Banking course.