Open Financial Technologies - Senior Risk Manager (10-15 yrs)

About Open:

- The world needs a superpower that revolutionizes digital banking for small businesses and financial institutions! That's why we built Open a digital banking enterprise that builds industry defining banking products for businesses, startups, freelancers, financial institutions and more.

- We have already built several powerful forces like Open Money the world's fastest growing SME neobanking platform, Zwitch Asia's first-ever no-code embedded finance platform, and BankingStack a modern cloud-native digital baking OS.

- Open has been awarded the 'Most Innovative Neo bank' & 'Most Innovative Digital Bank' at India Fintech Awards 2021 & Internet and Mobile Association of India (IAMAI) respectively.

- But this is just the beginning of a paradigm shift we are about to forge in the world of banking.

- On 3rd May 2022, Open became the 100th Unicorn of India.

- Open is currently home to some of the smartest & brightest 400+ minds in the fintech space.

- We're a Series D funded startup backed by leading international funds like Temasek, Google, Tiger Global, IIFL Finance Ltd., SBI Holdings Japan, 3one4 Capital, Speed Invest, Beenext, Tanglin Venture Partner Advisors & Angellist to name a few.

- To build and strengthen this superpower, we're on the lookout for some extraordinary folks.

Are you up for this challenge?

What You Will Need:

- 10 Plus years of relevant experience in Back End Risk Operations, preferably from a fintech background.

- Deep understanding of Risk, transaction Monitoring, Charge Back, Disputes handling.

- Knowledge of end to end payment gateway processes.

- Prior Experience of team handling (minimum 5 years).

- Deep understanding of Merchant Onboarding, Risk undertaking knowledge.

- Expertise in coordinating with Law Enforcement Agencies to resolve the complaints or queries (LEA).

- Expertise in rule Logics and creation of Rules to mitigate the risk.

- Well versed with RBI KYC master directions and Payment Aggregator processes.

- Process oriented, proactive and result driven individual.

- Strong interpersonal skills and the ability to understand the merchant's requirement.

- Well versed with excel and word.

Language: English, Hindi (Mandatory) and any other languages will be added an advantage.

- Effective Communication Skills.

- Certified CAM (Certified Anti-Money Laundering)-Mandatory.

Qualification: (MBA) or any Post Graduation

- Understanding of FIU reporting and Filling the STR will be added as advantage.

What you'll do?

- Handling a team who take care of Risk, charge back, dispute and compliance.

- First point of contact for all the queries which comes from internal teams or external stakeholders or Law enforcement agencies.

- Make sure to Adhering the guidelines in each processes.

- Make sure to Maintain the TAT as per SLA for the process.

- Training of new team members.

Why work at Open?

- You will be part of the early tribe that is changing the way business banking rolls.

- Every atom of your work will impact the way millions of businesses are run.

- You will work with some of the brightest minds who will celebrate your quirks.

- You will find growth & fun to be two-way streets how you thrive and the way you jive, in turn drives Open.