ASSISTANT MANAGER - SERVICE LINE

Position Overview: We are seeking an experienced and talented Lead to join our Business Intelligence team, specializing in US Healthcare Revenue Cycle Management. In this crucial role, you will be responsible for leading and managing the development, implementation, and optimization of BI solutions that drive actionable insights and support informed decision-making within the healthcare revenue cycle processes.

Key Responsibilities:

• Lead and oversee the deployment of BI solutions, dashboards, and reports to monitor and analyze revenue cycle performance metrics, financial data, and operational KPIs.

• Collaborate closely with cross-functional teams, including Client Partners, billing / AR specialists, and revenue cycle management stakeholders, to understand their analytics needs and translate them into effective BI solutions.

• Mentor and guide a team of BI professionals

• Continuously evaluate and recommend improvements to existing BI solutions, processes, and technologies to enhance efficiency and effectiveness.

• Identify opportunities for process automation, data mining, and predictive analytics to optimize revenue cycle operations and drive cost savings.

• Stay up-to-date with emerging trends, technologies, and best practices in healthcare revenue cycle management and Business Intelligence.

Qualifications and Requirements:

• Bachelor s degree

• Minimum of 2 years of experience in team leader role, with a strong focus on healthcare revenue cycle management.

• Proven experience in leading and managing RCM projects, teams, and stakeholder communications.

• Expertise in BI tools and technologies (e.g., MS Excel, data visualization, reporting tools) used in healthcare analytics.

• Strong understanding of healthcare revenue cycle processes, including patient access, coding, billing, collections, and denial management.

• Knowledge of healthcare data standards, terminologies, and coding systems (e.g., ICD, CPT, HCPCS , KPI s etc. ).

• Excellent communication, presentation, and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.

• Strong analytical and problem-solving abilities to identify business needs and translate them into actionable insights.

• Ability to lead, mentor, and develop a team of BI professionals.

• Good project management and organizational skills to handle multiple BI initiatives simultaneously.

Certifications (Optional but Preferred):

• Relevant BI or Data Analytics certifications from vendors like Microsoft, Tableau, or others.

• LSSGB / LSSBB