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134 Omega Healthcare Jobs

ENGINEER - IT

2-4 years

Bangalore / Bengaluru

1 vacancy

ENGINEER - IT

Omega Healthcare

posted 1mon ago

Job Description

  1. Good understanding of System Support, Installation, Configuration Maintenance of various vendor products.
  2. Ability to Perform Under a High-Pressure Work Environment, Self-Motivated, and Goal Achievement.
  3. Responsible for Technical Support, including identifying and resolving Daily basic technical issues occurring in laptops, desktops, Printer, Windows LAN and Wi-Fi networks.
  4. Generating the tickets and aligning the Engineer of Concerned Team to solve the issue encountered.
  5. providing resolution, escalation tickets if necessary, and closing requests per the established SLA.
  6. Check and generate the Shift report, Daily call report, and Monthly call report
  7. Ensuring the proper resolution/execution of Incident,Change Problem requests as per business requirement.
  8. Preparing various reports submitting it to respective lead and Manager by end of the day.
  9. Provide timely support services to all colleagues, ensuring service levels are maintained and all requests are properly maintained and responded to end users.
  1. Facilitate tasks for the IT Engineers.
  2. Lead a team of IT Engineers
  3. Depth Knowledge of Asset Inventory.
  4. Good Knowledge of endpoints compliance (AV, Encryption, Windows Patches,)
  5. Good Knowledge of excel PowerPoints presentations.

Employment Type: Full Time, Permanent

Read full job description

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What people at Omega Healthcare are saying

What Omega Healthcare employees are saying about work life

based on 5k employees
53%
88%
62%
51%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Omega Healthcare Benefits

Submitted by Company
Health & Wellness
Financial Benefits
Safety & Security
Rewards & Recognitions
Submitted by Employees
Job Training
Cafeteria
Health Insurance
Team Outings
Work From Home
Soft Skill Training +6 more
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Omega Healthcare Bangalore / Bengaluru Office Location

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Bengaluru Office
Omega Healthcare Management Services Private Limited, 33 NAL Wind Tunnel Road,Murugeshpalya Bengaluru
Karnataka 560017

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