Conduct training if requested to teach many of the skills both hard and soft that are required for the successful planning, execution, delivery and support of projects and their products or services
Provide regular coaching and mentorship to other team members
Mentor, Coach and Train less experienced Project Managers
Lead and participate in process improvement efforts
Identifying and developing project management tools and other process improvements, and leading and participating in process improvement efforts
Build communication strategies and plans to support each project including Identifying relevant stakeholders.
Assist or provide consultative services to help guide at risk projects through to successful completion.
For HCCN, Develop and manage the process for submitting all HRSA required reports related to the HCCN to meet compliance requirements
Scoping and requirements gathering for assigned projects
Build, manage, and organize appropriate project plans for any assigned projects
Develop, maintain, and revise all project materials
Track progress of projects and ensure all milestones and timelines are met, quickly identifying and escalating any risks to meeting these milestones and timelines
Collaborate and negotiate with project sponsors and other stakeholders on project management strategy, timeframes, and specific outcomes to be achieved
Identify relevant stakeholders and build communication strategies to ensure project deliverables are on time, within budget, and meet desired outcome metrics
Provide coordination among multiple parties who may be participating in technical projects (vendors, OCHIN, members, and external partners) to bring alignment and shared understandings of project scope, timelines, milestones, and expectations.
Employ change management strategies and tactics
Work closely with project sponsors, OCHIN management, and other stakeholders to ensure that projects and project tactics align with OCHIN s strategic goals
Provide excellent customer service to members and to other external and internal project stakeholders
Build strong customer relationship with OCHIN members and serve as at trusted partner
Assist in establishing and maintaining organizational project management methodology and procedures
Collaborate on process improvements within team and participate in process improvement efforts
Coordinate with partner site project managers to obtain necessary information, data, and input to achieve on-time member set-up goals
Participate in organizational strategic planning and alignment with resulting goals and tactics
Efficiently and effectively run internal and member facing meetings, assuring follow-ups are captured and deliverables completed, to drive progress toward project completion
Other duties as assigned
Travel up to 25%
Requirements
Bachelor s Degree (Business, Healthcare, Health Informatics preferred) or a combination of college education and 5-7 years of relevant experience
Minimum 2 years of experience in complex project coordination or management, preferably in a healthcare and/or IT setting, including 2,000+ hours leading and managing projects
Project Management Professional (PMP) Certification required
Experience in Epic Acute Care/Inpatient/Ambulatory Installation is highly preferred
Minimum 4 years of experience in complex project management, preferably in a healthcare and IT setting
Certification in agile, scrum, waterfall, lean or other methodologies preferred
Proven success in internal and external communication and relationship management with all levels from administrative to executive
Technical aptitude to fully understand and gain the necessary system knowledge required to effectively collaborate with members and team members on any project assigned
Proficiency in Smartsheet, Microsoft Project or similar system preferred
Strong analytical, problem-solving and analytical thinking skills
For this fully remote position, ideal candidate will have experience working with fully remote project teams and leading projects to successful completion
Strong potential for self-direction/self-management skills with the ability to work independently and effectively as a sole contributor and as part of a team
Proven success in internal and external communication, strong member relationship management with all levels from administrative to executive
Success mitigating or managing at risk projects, and leading project related cross functional initiatives