Customer Technical Support Engineer - India

OTG is on the lookout for Customer Technical Support Engineers who are ready to anchor their technical prowess within a stable, shore-based position. This pivotal role is perfect for tech-savvy professionals eager to apply their technical knowledge and customer service skills in supporting our global clientele. As an integral part of our technical support team, you ll play a key role in client retention and market expansion, ensuring our maritime software solutions are fully leveraged by our customers. Your tasks will range from providing in-depth support and training on OTG software to troubleshooting complex issues, all while ensuring customer satisfaction and supporting product adoption.

Your Voyage Ahead:

Ocean Technologies Group (OTG) is a leading provider of maritime software solutions. Our foundation is rooted in historic and iconic maritime brands with over 100 years of collective experience, including Seagull, Videotel, Marlins, MTS, Tero Marine, and COMPAS. These brands were founded on the principle of delivering advanced performance through superior technology.

At OTG, were more than a company; were a collective of maritime enthusiasts, tech innovators, and visionaries. With a century-long legacy, we have been guiding the industry toward safety and operational excellence. From fleet management to unparalleled learning resources, OTG is shaping the future of maritime solutions and forming strategic alliances with global organizations.

To date, we have built a strong network, serving over 1,400 clients, reaching 20,000 vessels, and positively impacting the lives of more than 1,000,000 seafarers. Join us on our journey to make a significant difference in the maritime industry.

Our portfolio includes Learning Assessment, Fleet Management, and Crew Management, uniting seven iconic maritime brands with over a century of collective experience.

Exciting changes are coming! In January 2025, Lloyds Register (PE) will acquire Ocean Technologies Group from Oakley Capital, positioning us as a leading force in the maritime sector. This acquisition will allow us to support a fleet of over 30,000 vessels and more than a million seafarers worldwide, expanding our global reach and influence.