Ideal candidate has been supporting traditional server based relational databases (SQL Server) for over 10+ years out of which last 5+ years in public cloud environments (Azure and AWS)
Database administration experience in SQL Server 2012/2016/above versions
Experience performing SQL backups, restores and recovery models
Able to provide 24*7 shift hours support at L3/L4 level
Experience in updating KB articles, Problem Management articles, and SOPs/runbooks
Passion for delivering timely and outstanding customer service
Great written and oral communication skills with internal and external customers
Strong ITIL foundation experience
Ability to work independently, with little or no direct supervision.
Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
Work directly with end customer, business stakeholders as well as technical resources.
Having good knowledge in performance tuning.
Basic Qualifications
10+ years of overall operational experience
5+ years of Azure/GCP experience as a cloud DBA (SQL)
Assist in daily administration activities including setup, configuration and monitoring of databases to ensure backups, availability and performance are all maintained to the highest standards.
Assist the support staff to troubleshoot SQL and any other database errors.
Ensure all key databases have deep insight monitoring enabled to enable improved capabilities around fault detection
Perform regular database maintenance when required and ensure databases are backed up according to agreed RTO / RPO information
Maintenance work to be planned meticulously to minimise/eradicate self-inflicted P1 outages
Backup and restores (Backups should be automated with RSV)
Monitoring database costs regularly and identify strategies to minimize cost as part of internal FinOps practices
Segregation of duties (User Management - designing User roles and responsibilities)
Participating in DR (Disaster Recovery)/COB (Continuity of Business) plans as applicable
Ability to provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues
Provisioning, deployment, monitoring cloud environment using automation tools like terraform, scripting
Involved in new solutions design discussions and to recommend suitable, secure, performance optimized database offerings based on business requirements
Ensure all databases in the AWS and Azure are configured for performance, scale and high availability where required
Take responsibility of modernization of Clients database estate in the cloud, leveraging open-source technologies and cloud native hosting platforms
Drive innovation by constantly reviewing latest public cloud platform database service releases
Ensure security considerations are at the forefront when designing and managing database solutions
Optimize Query Performance
Knowledge of Mysql will be a plus.
Experience with SSIS, SSRS, T-SQL, SynapseDB
Experience with python / powershell scripting - preferred
Secondary skill in Oracle/MySQL/PostgreSQL - preferred
Good understanding of PAAS and RDS databases
Good experience in database migrations from On-prem to Azure/AWS instances.