Capital Market Helpdesk

Hi All,

Please find below opening.

Position - Capital Market Helpdesk Support(Customer service Voice  process)

Requirement: Mandatory: Qualification: Graduate (B.COM, BMS, BAF desirable) NISM

Certification 8 or 12 Desirable Knowledge of Dialers & CRM will an added advantage Excellent communication and presentation skills .

Job Description

• Mandatory basic knowledge of Primary, Equity and Derivative segment of capital Market.
• Should be able to respond to Member, Dealer and Investor over calls in a timely and efficient manner.
• Should have decent Written and verbal communication skill.
• Query solving capability.
• Keep the track of pending queries/issues and Coordinate with multiple department/team to resolve the issues before TAT.
• Understand the process of business teams and provide the solution to customers (Trading Members).
• Should have handled end to end process.
• Should be updated with the changes, new products, circulars and guideline given by Exchange.
• Good knowledge of Excel to prepare various MIS and Reports.
• New initiative and value addition will be an added advantage to the project.

Location- BKC (Mumbai)
Experience- 1+ Years
Education-Graduation is mandatory
Mode- Work from Office
Interview Mode- Face to Face
Notice Period- Immediate only to 15 Days
NISM 8 or 12 Certification is preferred.
Working Days- 5 to 6 days  including weekends.
Note- Only who has experience in Banking securities and Financial Services, trading background can apply.

Interested candidates can share your updated resume on monika.salvi@nusummit.com

Regards

Monika

8828079506