Nursing Superintendent

Role & responsibilities

• Quality management
• Delivery and evaluation of patient care.
• Quality improvement activities
• Management of resources
• Ensures updating of professional knowledge keeping pace with 
• New trends and developments in nursing.
• Demonstrate skills and knowledge to be a resource and support for clinical management issues:
• Needs analysis for clinical requirements (material and personnel)
• Monitors clinical and resource management issues.
• Ensures appropriate nursing standards are set and attained.
• Local policy and procedure reviews
• Relevant, timely reporting.
• Participates in budgetary and human resources planning and Management.
• Workload management
• Is able to plan and evaluate patient workload distribution and management within the designated area.
• Performance Criteria
• Demonstrate an understanding of and commitment to achieving nursing and hospital goals.
• Take systematic, time effective approach to achieve work allocated and to avoid time wastage.
• Deadlines and appointment times to be consistently met.
• Planning and prioritizing of tasks undertaken in consultation with   Medical head.
• Check the following:
• Over use and wastage of resources.
• Shift duty allocations and completions.
• Impress stock
• Cupboards, Shelves, Stores rooms, locker etc. for proper maintenance and tidiness.
• Random check on ward stock, stock register and drug account.
• Maintain patient and attendants physical, psychological and emotional comfort.
• Difficulties arising are to be rectified before it becomes a complaint.
• Tailors patient care plans and programs.
• Institutes performance appraisals of all staff under his/her supervision.
• Contributes substantially to the development; implementation and monitoring of staff / workload Information systems.
• Participates in technical and non-technical meetings, training and shares information with peers and subordinates for their benefit.
• Project Management
• Develop the knowledge, experience and skills to undertake new nursing projects, expansions and systems implementations.  Gauge quality of service for excellence in patient care with human touch.
• Professional Development
• Evaluates and advances the professional and performance development of self and staff.
• Welfare activities are monitored and taken care of.
• Is aware of NABH standards and ensure implementation of the same by her staff.

Major Job Qualifications / Specific Skills

Required Education: GNM/B.Sc (Nursing)

Experience: 17 - 20 Years

Knowledge and Specific Skills:

Manpower Budgeting/Attrition Control/Identify Critical Talent Pool/Competency Assessment-Nursing /Customer Satisfaction /Quality Care

Required Critical Behavioral Competencies:

Administrative Skills/Leadership Skills/Talent Development/Effective Communication/Problem Solving/Stake Holder Management/Business Acumen