Salesforce Architect - Marketing Cloud

Req ID: 308113

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Architect - Marketing Cloud to join our team in Delhi, Delhi (IN-DL), India (IN).

"How You ll Help Us:
As a Solution Architect, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc.

You ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.

Why the Role Is Important:
Our Solution Architects are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Solution Architects provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.

Once You Are Here, You Will:
Develop a comprehensive understanding our client s needs to create thorough configuration designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes.
Perform development, testing, implementation, documentation within the Marketing Cloud Engagement platform
Develop and maintain Content blocks, Email templates, Emails, Data extensions, Data filters, Automation & Journey activities.
Design and develop Salesforce Marketing Cloud solutions, including Email Studio, Mobile Studio, Journey Builder, Automation Studio, and Personalization. Manage triggers, decision splits, and multi-channel engagement strategies.
Experience on Stensul would be an added benefit.
Handle transition from Stensul and SFMC support
Develop data flows between Marketing Cloud and external databases or platforms.
Build integrations between Marketing Cloud and other systems (e.g., CRM, websites, or third-party apps) using APIs and connectors like REST/SOAP.
Provide guidance to stakeholders on best practices and marketing automation strategies.
Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability, and performance
Document business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Ensure the Salesforce.com technical design aligns to overall enterprise architecture of the client and can scale with it

Required Qualifications:
8 Years of experience implementing enterprise level projects in Salesforce.com / Force.com platform including 3 years of Marketing cloud solution implementation
2 Years of experience creating solutions to business requirement including 3 project implementations that leverage the full capabilities (client, design, implement and optimize) of the Salesforce platform
Must have 1 of the following certifications: Marketing Cloud Consultant, Marketing Cloud Developer, Marketing Cloud Admin or Marketing Cloud Email Specialist
2 years experience using the Marketing Cloud Automations Studio, SQL and AMPscript, custom preference centers and cloud pages.

Preferred Experience:
Experience with Marketing Cloud Social Studio, Audience builder, Mobile Studio, Advertising Studio, Interaction Studio, and/or Datorama
Knowledge of other marketing automation solutions such as Adobe Marketing Cloud and Google Analytics
Life Sciences, Financial industry, or other regulated industries experience is a plus
Strong understanding of Saleforce.com Lightning Platform

Ideal Mindset:
Visionary. You are responsible for providing the technical vision for the solution. "
"To work in UK shift (2-11pm IST)"