Marketing Department

We are seeking a dynamic and customer-focused CRM (Customer Relationship Manager) to join our team. The ideal candidate will be responsible for managing customer relationships, ensuring customer satisfaction, and driving customer retention. You will act as the main point of contact for our clients, addressing their needs and concerns, and providing exceptional service.

Responsibilities:

1. Build and maintain strong relationships with clients.
2. Address customer inquiries and resolve issues promptly.
3. Collaborate with sales and marketing teams to improve customer experience.
4. Analyze customer feedback and implement improvements.
5. Develop strategies to enhance customer retention and loyalty.
6. Maintain accurate customer records and databases.