Client Relationship Specialist

JOB SUMMARY:

We are looking for a Client Relations Executive to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

KEY ROLES & RESPONSIBILITIES:

• Build relationships with key employees among customers
• Create plans to address clients' business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with customers to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them

DESIRED CANDIDATES PROFILE:

• Any Graduate MBA Graduate (Hotel Management Background Preferred)
• Male candidates are eligible to apply.
• Good Communication & Interpersonal Skills
• I+ years of experience required