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1 Flexis It NOC Engineer Job
NOC Engineer
Flexis It
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Monitor and review network performance, reliability and security
Hands-on troubleshooting of Network and Server and Service issues, Supporting NOC - Service Engineering team and Customers
Identify operational issues and suggest design alterations to address these issues
Working in a distributed Global Network operation support team
Schedule network maintenances and upgrades when appropriate
Communicate directly with customers as needed
Monitor alert systems and take appropriate action
Work with support technicians and management to do whatever is necessary to provide excellent service
Provide feedback on opportunities to improve process and workflow efficiency
Professional and effective written and oral communication as well as excellent interpersonal skills: such as telephony skills, active listening and customer-care
Understanding of support tools, techniques, and how technology is used to provide IT services
Drive incidents to resolution, document, follow up and keep track on full resolution
Interface between customer and other supporting departments
Drive tools improvement and new feature requests
The role is in a flexible, rotating shift environment
Qualifications:
Basic understanding of networking technologies and components such as switches, routers and firewalls
Knowledge of packet-based networks, routing, redundancy and transport protocols (OSPF, BGP, MPLS, VRF and VXLAN) on several network vendor
Knowledge of SolarWinds Monitoring Products (NPM, APM, DPA, NCM, SAM, SRM or WPM) a plus
Must be able to handle multiple tasks concurrently, work well under tight timelines, and produce under a high-demand environment
Fluent in English in speaking and writing is required
Flexibility, able to work weekends, nights and Holidays
Knowledge of Microsoft Suite of products (Word, Excel, PPT)
Collaborative team spirit
Employment Type: Full Time, Permanent
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What NOC Engineer at Flexis It are saying
Rating based on 7 NOC Engineer
reviews
Anonymous · Project & Program Management
in New Delhi
Likes
Everything’s is good Everything’s is good
- Salary - Excellent
+5 more
Dislikes
Self service for make tea in Pentry
NOC Engineer salary at Flexis It
reported by
18
employees
with 4-7
years exp.
₹3.5
L/yr - ₹6
L/yr
22%
more
than the average NOC Engineer Salary in India
View more details
What Flexis It employees are saying about work life
based on 41 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Flexis It Benefits
View more benefits
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