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Team Lead It Help Desk
Nityo Infotech
posted 10d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Technical Skills:- Strong knowledge of Windows, macOS, and Linux operating systems
- - Experience with IT service management (ITSM) tools such as ServiceNow, Jira ServiceManagement, or Freshdesk
- - Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN) and remote troubleshooting
- - Proficiency with hardware diagnostics and support for desktops, laptops, and mobile devices
- - Experience with software support for common applications (Microsoft Office, Outlook, etc)
- Leadership Communication Skills:- Proven ability to lead, mentor, and develop a team in a technical environment
- - Strong communication skills with the ability to explain complex technical issues to non-technical users
- - Excellent customer service skills and a strong commitment to ensuring user satisfaction
- Problem-Solving Time Management:- Strong problem-solving skills, with the ability to think critically and provide effective solutions under pressure
- - Ability to prioritize tasks, manage time effectively, and handle multiple issues simultaneously
- Additional Skills Attributes- Ability to thrive in a fast-paced and dynamic environment
- - Strong analytical and troubleshooting abilities
- - High attention to detail and accuracy
- - Ability to work collaboratively across teams to resolve issues efficientl
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for IT Lead roles with real interview advice
Top Nityo Infotech IT Lead Interview Questions
Q1. Write a program to sort an array using insertion sort algorithm?
asked in
Java Developer interview
Q2. Any other companies for LG Samsung Whirlpool different type of companies tell me
Q3. Can we sort hashmap? How to secure webservices?
asked in
Java Developer interview
What people at Nityo Infotech are saying
What Nityo Infotech employees are saying about work life
based on 742 employees
Strict timing
Monday to Friday
No travel
Day Shift
Nityo Infotech Benefits
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Nityo Infotech New Delhi Office Location
New Delhi Office
Nityo Infotech Services Pvt. Ltd., 2nd & 3rd floor, Plot no. 9, Sector 12 A, Dwarka, Pocket 3, Sector 12 Dwarka, Dwarka, New Delhi, Delhi 110075, India
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