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16 Nist Global Jobs
Senior Executive - Customer Support
Nist Global
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Experience:
2 to 4 Years
Technical Skills:
Proven experience in customer service or support roles.
Responsibilities: - Proven experience in customer service or support roles.
- Ability to handle difficult or irate customers with patience and professionalism
- Handling candidate grievances and queries
- Problem-solving and critical-thinking abilities
- Familiarity with customer support software or ticketing systems
- Strong multitasking and time management skills
- Timely reports
- Good Communication: English/Hindi- Mandatory
- Quick Learner and Good Observation & listening skills
- Achiever & Process oriented
- Objection Handling & Negotiation
- Telephone & Mail Etiquette
- Adaptability & Sustainability
- Experience with live chat or phone support platforms
Employment Type: Full Time, Permanent
Read full job description What people at Nist Global are saying
Senior Customer Support Executive salary at Nist Global
reported by
1
employee
with 5
years exp.
Unlock
₹2.6
L/yr - ₹3.4
L/yr
19%
less
than the average Senior Customer Support Executive Salary in India
View more details
What Nist Global employees are saying about work life
based on 7 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Nist Global Benefits
View more benefits
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