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13 Nissan Renault Financial Servicies India (NRFSI) Jobs
End User Computing Engineer
5-10 years
Oragadam, Chennai
1 vacancy
End User Computing Engineer
Nissan Renault Financial Servicies India (NRFSI)
posted 9hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- The End-User Support Engineer role will be to provide quick diagnosis and resolution of end-users' technical problems.
- This includes: installing, diagnosing, repairing, and maintaining all PC hardware and software to ensure optimal performance of the desktop/laptop environment.
- Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
- Strong analytical skills and the ability to solve problems independently in the context of PC and end-user support
- To assist the end-user in resolving technical problems including: printing, phone (office & mobile), network connectivity, malware etc.
- Knowledge of MS teams , OneDrive , Teams sharepoint , O365 , Yammer , One Note & troubleshooting
- Ability to prioritize and handle multiple issues simultaneously.
- Assisting with applications, software testing, development, and up gradation with level two support for preventing technical breakdown in future
- To troubleshoot technical issues using remote control tools over the phone
- To work for VIP calls / adhoc calls on priority.
- To work for the roll out of the upgrades of the End user equipments like Desktop / Laptop & Printers.
- To Make suggestions for infrastructure, PC improvements, or end-user education to reducerecurrence of issues
- Interface with various vendors to resolve end-user or company issues
- Knowledge of user administration, permissions, fileshare, and printer queue management in an active directory environment
- Train and support helpdesk for end-user community
- Process Document, Manual Creation & Follow the same with Weekly & Month review
- Asset Audit for every 3 Months and submit report to Management & Finance.
- Should have Rich Knowledge of Windows 11 Deployment.
- Should have Rich Knowledge of VC, Audit & PA System.
Employment Type: Full Time, Permanent
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Nissan Renault Financial Servicies India (NRFSI) Benefits
Health Insurance 
Work From Home 
Soft Skill Training 
Cafeteria 
International Relocation 
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