Lead the development and implementation of the main Pricing Tool ( Pricer ) on Salesforce and PandaDoc
Coordinate with the Pricing and Tech teams in ensuring Salesforce is updated with the latest Pricing Levers, so that users (both Sales and Finance) can rely on it as a CRM and pricing source of truth
Onboard sales channels into Salesforce and Pricing Controls - in order to enable commercial and process visiblity and standardization
Consolidate requirements across different sales channels and business teams and ensure requirements are feasible and conflict-free
Interact and sync up with stakeholders to deconflict and define solutions that involve multiple services and teams.
Define and own the roadmap for Sales Cloud. Act as an Agile Product Owner to execute this roadmap.
Engage and challenge stakeholders to surface problems and refine ideas. Complement that with data and research to guide development.
Continually prioritize feature backlog to make sure we build the right stuff at the right time for the biggest business impact, trading off between tactical and strategic objectives.
Work with engineers to design and implement architecturally sound solutions in an Agile fashion, communicating constantly, iterating quickly and shipping frequently.
Follow through on new features and initiatives to see that they are operationalized well.
Deliver complex product requirements in the form of Product Requirement Documents and writing granular Jira tickets
Requirements
At least 3 years of experience in CRM, sales operations, business analyst or related fields
Prior experience and strong knowledge in Salesforce (Sales Cloud & Service Cloud)
Knowledge in Agile and SCRUM methodologies, using JIRA and Confluence, is preferred
Ability to navigate through ambiguous situations, and being action-oriented
Preference for candidates with Salesforce Certification (Administrator, Business Analyst, Sales Cloud Consultant)
Good to have: background in retail, eCommerce, logistics or transportation industries