Ensure that the organizations Quality Management System meets customer, internal, ISO 9001, and regulatory/legal requirements.
Conduct periodic management reviews and report on QMS performance.
Manage and maintain the Quality Manual, ensuring accuracy and compliance with industry standards.
Ensure compliance with all customer-specific quality requirements.
Quality Control and Inspection:
Oversee incoming material inspection to ensure conformity to quality standards.
Ensure the accuracy and timely calibration of monitoring and measuring devices.
Supervise and guide inspectors and other technical staff involved in quality control.
Ensure validation of equipment, processes, and product testing.
Vendor and Customer Relations:
Evaluate and report on vendor quality systems to ensure alignment with QMS standards.
Work closely with customers, employees, contractors, and outsourcing firms to define and develop product requirements.
Team Leadership and Development:
Lead and manage a diverse team of quality engineers, auditors, analysts, inspectors, and technicians.
Guide and support team members, fostering a collaborative and efficient work environment.
Documentation and Change Control:
Ensure that the quality system documentation is properly issued, controlled, and filed.
Manage the Change Control and Document Control systems within the department.
Prepare procedures and instructions related to certification, audits, and regulatory inspections.
Performance Monitoring and Reporting:
Monitor and review internal processes that impact product quality.
Report to top management on QMS performance, including corrective actions and audit results.
Participate as a key member of the Operations Management and Quality Teams.
Regulatory Compliance:
Stay updated on current industry regulations, standards, and news impacting product quality.
Ensure the organization complies with relevant quality standards and regulations.
Management of Quality Personnel:
Oversee personnel within the Quality Department, including roles in Regulatory Affairs, Quality Assurance, Final Batch Release, and Documentation Control.