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60 NIIT Jobs

Quality Auditor

0-1 years

Gurgaon / Gurugram

Quality Auditor

NIIT

posted 1d ago

Job Description

Transaction audits of emails, calls, cases , queries, chat recordings, media shell
Preparing Daily Audit reports/defect reports
Providing feedback to team on issues /defects raised during the audits Root Cause Analysis of any issues reported internally /externally
Will be auditing recordings and media shell based on Quality checklists and client requirements for specific projects
Creation of Quality documents and checklists and upkeep of systems
Support in Floor management/hosting sessions in some projects, cross projects
Cross project support on activity or case audits
Process improvement initiatives like lean , process improvements

Employment Type: Full Time, Permanent

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What people at NIIT are saying

4.0
 Rating based on 1 Quality Auditor review

Likes

NIIT LTD , Work from home ploicy

  • Skill development - Excellent
  • +3 more
Dislikes

Salary increment is very less, in 5 yrs one got 1 lac hike in CTC.

  • Salary - Bad
  • +1 more
Read 1 Quality Auditor review

Quality Auditor salary at NIIT

reported by 13 employees
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₹2 L/yr - ₹3.8 L/yr
28% less than the average Quality Auditor Salary in India
View more details

What NIIT employees are saying about work life

based on 1.3k employees
57%
61%
59%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

NIIT Benefits

Submitted by Company
Gymnasium
Take a Break
Health Insurance & Life cover
Counsellor assistance
Higher Education Scheme
Submitted by Employees
Work From Home
Job Training
Soft Skill Training
Cafeteria
Gymnasium
Health Insurance +6 more
View more benefits

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