11 NGRT Systems Private Limited Jobs

• As a Store Manager at our Apple Store - iNSPiRE, you will be responsible for overseeing all aspects of store operations, ensuring a premium customer experience, and driving the stores overall performance.
• Your role involves leading and motivating a team of sales and support staff, managing inventory, and achieving sales targets.
• You will be the key person in maintaining the stores reputation as a leader in offering Apple products and services.

Key Responsibilities:

• Leadership & Team Management: Lead, coach, and develop a team of sales executives, support staff, and cashiers to ensure high performance and a positive work environment. Set clear goals, provide regular feedback, and conduct performance evaluations.
• Sales & Customer Experience: Drive the stores sales targets by implementing effective sales strategies, monitoring performance, and ensuring that every customer interaction reflects the premium Apple experience.
• Handle escalated customer issues and ensure high levels of customer satisfaction.
• Store Operations: Oversee all day-to-day store operations, including opening and closing procedures, cash management, inventory control, and maintaining a clean and organized store environment.
• Inventory Management: Manage stock levels, order new inventory, and ensure that all Apple products and accessories are well-stocked and accurately displayed. Conduct regular inventory audits to prevent shrinkage.
• Marketing & Promotions: Collaborate with marketing team to align store activities with broader brand campaigns. Plan and execute in-store promotions, events, and marketing initiatives with the team to drive foot traffic and sales.
• Financial Management: Manage the stores budget, including sales forecasts, expenses, and profitability. Prepare regular financial reports for identifying areas for improvement and implementing corrective actions.
• Training & Development: Ensure that all staff are adequately trained on Apple products, services, and sales techniques. Facilitate ongoing training sessions to keep the team updated on new products and technologies.
• Compliance & Safety: Ensure that the store complies with all company policies, Apple standards, and local regulations. Maintain a safe working environment for both employees and customers.
• Reporting: Provide regular updates to seniors on store performance, customer feedback, staff issues, and any other relevant matters. Use data and insights to continuously improve store operations.

Qualifications:

• Experience: 5+ years of experience in retail management, preferably within the technology or electronics sector. Previous experience with Apple products and a background in a premium retail environment are highly desirable.
• Leadership: Proven ability to lead, motivate, and manage a team effectively. Strong leadership skills with a focus on team development and performance management.
• Sales Acumen: Strong understanding of retail sales principles and a track record of meeting or exceeding sales targets. Ability to develop and execute sales strategies that align with company goals.
• Customer Focus: A commitment to delivering exceptional customer service and the ability to resolve customer issues in a professional and empathetic manner.
• Technical Proficiency: Deep knowledge of Apples ecosystem, including hardware, software, and services.
• Ability to train and guide the team on product knowledge.
• Financial Skills: Strong financial management skills, including budgeting, forecasting, and profitability analysis.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with customers, staff, and senior management.
• Problem Solving: Strong problem-solving skills with the ability to make decisions quickly and confidently.

Experience : - Min 4-5 Years of relevant experience, preferably in electronics retail or other retail