1 NexGen Technologies Job

JOB DESCRIPTION

• Initiate outbound calls to international leads or customers using provided contact lists or databases.
  
• Promote products or services to potential customers and explore opportunities for sales or business expansion in international markets.
  
• Possess a strong understanding of the products or services being offered to effectively communicate their features and benefits.
  
• Engage with prospects or customers in a friendly, professional, and persuasive manner to build rapport and trust.
  
• Identify and qualify potential leads, record relevant information, and pass qualified leads to the sales team for follow-up.
  
• Collect and update market information, including competitor data, pricing, and customer preferences to help refine sales and marketing strategies.
  
• Address customer inquiries, concerns, or issues by providing information, assistance, or escalating the matter to the appropriate department if needed.
  
• Maintain accurate and detailed records of all interactions, transactions, and customer information in a CRM (Customer Relationship Management) system.
  
• Meet or exceed sales and performance targets set by the company, such as sales quotas, call volume, and conversion rates.
  
• Adhere to all relevant laws and regulations governing international telemarketing and data privacy.
  
• Collaborate with team members, supervisors, and other departments to ensure smooth communication and the achievement of team goals.
  
• Stay updated on industry trends, product knowledge, and sales techniques through training and self-learning.
  

Qualifications:

• High school diploma or equivalent (some positions may require a bachelor's degree).
  
• Excellent verbal and written communication skills in English and, if applicable, additional languages.
  
• Strong interpersonal skills and the ability to build rapport over the phone.
  
• Sales or customer service experience is a plus.
  
• Familiarity with CRM software and call center technology.
  
• Adaptability to different time zones and cultures.
  
• Ability to work independently and as part of a team.
  
• Strong problem-solving and negotiation skills.

Dear Candidate

We are glad to inform you that you are being invited to apply at our job portal.

We are Innovative Tech/Accounting company based in Australia and we are looking to expand our team for India office.

You can learn more about us at www.accountsnextgen.com.au.

To proceed to next stage, it is important to apply for job at following link with your resume.

https://accountsnextgen.zohorecruit.com/jobs/Careers/555423000005738059/Telecalling-Executive---International-Process?source=CareerSite

Please make sure to select the right job role to apply otherwise your application will be rejected. Application closing in 10 days.

All the best

Regards

Latika

HR Team

Email : hr@nextgenteam.com.au