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2 NCR Corporation Network Engineer Jobs
Networking Engineer - I
NCR Corporation
posted 4mon ago
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Key skills for the job
Job Description
- Experience with multi-site GENESYS PureCloud configurations for a multi-location contact center.
- Genesys Purecloud scripting and configuration experience
- Experience with Genesys Purecloud connectors to Salesforce and ServiceNow
- Experience with PureInsights reporting platform
- Experience with Genesys advanced features such as Workforce Management, Speech and Text Analytics, Chat, Email, Quality Management
- Configuration setup, Custom Reports (Rest API) Configuration setup, IVR, Interaction Routing, Work Force Management (WFM), Dialer, Scripter, Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twilio etc.).
- Secondary Skill Set:
- Data Networking (Genesys routing/switching, QOS)
- Monitoring and Reporting Applications
- Telecommunications: FXO/FXS/PRI/T1/DS3 Circuits & Signaling Protocols
- General Architecture (LAN/WAN Networks)
- Database - DB performance tuning
- Non-Technical Skills:
- - Experience:
- o For Grade 10: Overall, 2-4 years of experience.
- o For Grade 9: 6 months to 2 year of experience.
- General Attributes: (Strong written, verbal, MS-Office Application skills)
- Adept at reading, writing, and interpreting technical documentation and procedure manuals
- Excellent Client Relations Skills
- Good Mentoring Skills (technical and process)
- Extremely flexible, ability to form outstanding working relationships
- Skilled at working within a team-oriented, collaborative environment
- Highly self-motivated and directed
- Strong customer service orientation
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Strong interpersonal and oral communication skills
- Ability to conduct research into hardware and software issues and products as required
- Ability to present ideas and solutions in user-friendly language to key project and management personnel.
- Education:
- Bachelors degree in computer science, information systems, or engineering from an accredited college or university.
Employment Type: Full Time, Permanent
Read full job description What Network Engineer at NCR Corporation are saying
Network Engineer salary at NCR Corporation
reported by
58
employees
with 1-7
years exp.
₹2.4
L/yr - ₹7.4
L/yr
11%
less
than the average Network Engineer Salary in India
View more details
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